CRM Conversation Simulation
CRM Sales Ops Role Play 1
In this exercise, you will practice a conversational role-play with Alex, a Sales Operations Leader who is skeptical about a new CRM.
Your goal:
- Ask good discovery questions
- Handle objections around price and disruption
- Keep the conversation focused on business value, not features
Selling a New CRM to a Sales Ops Leader
Practice handling objections and leading a value-focused discovery conversation.
Start by introducing yourself and validating Alex's current situation. Ask at least one discovery question before you offer any solution.
Start the conversation by introducing yourself and asking a discovery question.
CRM Sales Rep Role Play
In this exercise, you will practice a conversational role-play with Alex, a Sales Operations Leader who is skeptical about a new CRM.
Selling a New CRM to a Sales Ops Leader

Experienced and ROI-focused. Has led two previous CRM rollouts and is skeptical of tools that reps don't adopt.
Selling a New CRM to a Sales Ops Leader
Practice handling objections and leading a value-focused discovery conversation.
Start by introducing yourself and validating Alex's current situation. Ask at least one discovery question before you offer any solution.
Start the conversation by introducing yourself and asking a discovery question.
Pipeline Conversation
Pipeline ...